This profile is written in Spanish
Accreditation Center Supervisor
Experiencia demostrada en MS Office tools.
Experiencia demostrada en AI tools.
Experiencia demostrada en CRM platforms.
Experiencia demostrada en Ticketing / Help Desk tools.
Experiencia demostrada en SaaS platforms.
Perfil profesional
Directed operations of the main accreditation center, overseeing the issuance of credentials for 9,000+ national and international participants.. Managed athlete and staff registration processes, leading a team of 50 volunteers.. Led installation and operational setup of accreditation center branches, including IT equipment, printers and lamination systems.. Coordinated operational follow-up and incident resolution during daily accreditation activities.
Translated clients' business requirements into systems, applications and process designs for custom technical solutions.. Supported deal negotiation and closure, including transition support to service delivery.. Managed business opportunities across North America, Latin America and Brazil.. Supported onboarding and implementation of technical solutions, coordinating with sales, delivery and technical teams.. Provided continuous follow-up on client requirements and incidents to support timely resolution and service continuity.
Planned and optimized routes for technical service staff.. Supervised equipment supply, repair materials and spare parts inventory.. Directed purchases, monitored cash flow and coordinated staff assignments.. Supported service follow-up and operational issue resolution with technical personnel.