This is my profileContact via CazVidLuis
Customer Service Specialist with diverse experience in client engagement
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Advanced ExcelAdvanced
Utilized Excel for detailed data analysis and reporting tasks.
Deep AnalysisIntermediate
Applied analytical skills for interpreting data and supporting decision-making.
Microsoft Office Package ManagementAdvanced
Proficient in managing and utilizing various Microsoft Office tools to streamline work processes.
Risk ManagementIntermediate
Involved in identifying and mitigating potential risks within operational activities.
Team WorkIntermediate
Collaborated effectively with team members in customer service and telemarketing roles.
Education
National Institute of Learning (INA)
Patriarca San José High School
Languages
SpanishC2
EnglishC1
Summary
Dedicated to providing exceptional customer support with expertise in data analysis and risk management.
Key Achievements
- Gained experience across multiple customer service roles in different organizations
- Developed advanced skills in Excel, Power BI, and risk management
- Participated in telemarketing and customer support activities demonstrating versatility
Experience
Customer Service
Valor Global
Telemarketing Agent
Qualified Solutions
Customer Service
Sykes
Skills
Advanced ExcelDeep AnalysisMicrosoft Office Package ManagementRisk ManagementTeam Work
Published on CazVid - Jul 3, 2025