Luis - Customer Service Specialist with 12 years of experience in call centers and home office

Chihuahua, Chihuahua, MéxicoRemoteen

Accumulated over 12 years of diverse customer service experience, including call centers and remote work

Gained proficiency in providing effective customer support in multilingual environments, leveraging English language skills

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated customer service agent with 12 years in call centers and remote environments, fluent in English and Spanish.

Adapted to remote customer service roles, demonstrating flexibility and self-management over 4-5 years

Customer ServiceExpert

Provided customer support across various channels in call centers and remote settings.

Communication SkillsAdvanced

Communicated effectively in English and Spanish with diverse customers, ensuring clear resolution of issues.

Remote Work / Home OfficeAdvanced

Managed customer service operations efficiently from a home-based environment for several years.

Multilingual SupportIntermediate

Utilized bilingual skills to assist a broader customer base and improve service quality.