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Luis
Customer Service Specialist with diverse experience in support and sales
Video resume
Customer service specialist
Experience in different line on business such as technical support, collections, back office tickets and cross-selling.
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Communication skillsAvanzado
Utilized writing, listening, and speaking skills effectively in customer interactions.
MultitaskingIntermedio
Handled multiple responsibilities across customer service, sales, and technical support roles.
Working under pressureIntermedio
Managed tasks efficiently in high-demand customer service environments.
TeamworkAvanzado
Collaborated effectively with team members across different functions and roles.
Willingness to learnIntermedio
Continuously developed skills and adapted to various aspects of customer service and support.
Education
Software development
I.E.D José Antonio Galán
Completed 2019
Languages
SpanishNative
Summary
Experienced in technical support, collections, and sales with strong communication and multitasking skills.
Key Achievements
- Gained experience in technical support, collections, back office tickets, and cross-selling across various roles.
- Provided customer service via voice and email channels, demonstrating versatility in communication methods.
- Engaged in multidisciplinary tasks including risk analysis, sales, and client support, adapting to different business lines.
Experience
Costumer service and technical support representative
Teleperformance
July 2021 - November 2022
Customer service representative voice and email, Collections representative, Sales agent, Risk analyst
Ubiquity
January 2023 - March 2025
Customer service and sales specialist
Transcom
April 2025 - Currently working
Skills
Communication skillsMultitaskingWorking under pressureTeamworkWillingness to learn
Published on CazVid - May 17, 2026