Dedicated logistics professional with international experience coordinating European shipments, providing Spanish interpretation, and delivering exceptional customer service. Skilled in Excel and cross-sector communication.
Expertise in managing international shipments, optimizing delivery timelines, and coordinating across multiple stakeholders.
Skilled in providing accurate Spanish interpretation across healthcare, finance, and insurance sectors.
Proven ability to resolve customer issues efficiently, ensuring high satisfaction levels.
Capable of leveraging Excel for data analysis, reporting, and logistical planning.
L E A N S O L U T I O N S G R O U P
I coordinate deliveries from pickup to destination across Europe, ensuring on-time arrival and updating shipment statuses in the TMS.. I prepare shipment quotes based on distance, dimensions, weight, and urgency, and liaise with brokers to arrange customs clearance for imports and exports outside the EU.. Additionally, I process receipts to ensure accurate billing.
C Y R A C O M
I provided interpretation services for clients across multiple sectors, including healthcare, finance, and insurance, enabling effective communication with Spanish-speaking individuals.
T E L E P E R F O R M A N C E
I supported customers of a leading international technology company by efficiently addressing inquiries and troubleshooting product and service-related issues.
Bachelor of Arts
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