Experienced bilingual Virtual Assistant specialized in customer support, legal and insurance claims, and logistics coordination. Skilled in managing high-volume communications and operating digital tools remotely, with a proven ability to adapt and problem-solve effectively.
Provided high-quality bilingual support, managing complex client interactions effectively.
Organized freight operations and managed communication between clients and transporters to ensure smooth logistics.
Maintained clear and professional communication across diverse stakeholders in high-pressure situations.
Utilized email, internal systems, and CRM platforms for efficient workload management and recordkeeping.
SOLVO GLOBAL S.A.S
Gestión de llamadas de asistencia en carretera, coordinando en tiempo real servicios de grúa y soporte mecánico para garantizar atención oportuna y satisfacción del cliente.
Pirnia Law Firm
Gestión y seguimiento de reclamaciones de seguros por accidentes de tránsito, coordinando comunicación con clientes, aseguradoras y equipo legal para asegurar el avance oportuno de los casos.
PREVALENT LOGISTICS
Coordinación de envíos de carga, elaboración de cotizaciones y comunicación con transportistas y clientes para garantizar la ejecución eficiente de las operaciones.
Discover other professionals with similar experience
Effectively managed remote tasks, adapting to dynamic environments and handling difficult situations.
