Dedicated customer service specialist with extensive experience in client interactions, technical support, and patient care, striving to improve customer satisfaction through effective communication and problem-solving.
Provided empathetic customer support and handled inquiries to enhance customer satisfaction.
Utilized verbal and written skills in diverse roles including customer service and welcome specialist positions.
Applied problem-solving skills in resolving customer complaints and operational challenges.
Supported technical inquiries at ALTICE, demonstrating technical troubleshooting abilities.
FUSION BPO
Handling inquiries, Resolving complaints, Improving customer satisfaction
ALTICE
CAREMAX
Scheduling appointments, Follow up with patients, Problem solving, Active listening, Effective communication
KAMPAING KINGS
secretary
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Fluent in Spanish and English, facilitating communication with diverse customer bases.
