Dedicated flight agent with extensive experience in customer service, managing global distribution systems, and resolving travel-related concerns efficiently. Adept at teamwork, communication, and problem-solving.
Delivered high-quality support to customers, resolving issues and ensuring a positive travel experience.
Effectively communicates in English, managing customer inquiries and providing clear, concise information.
Quickly analyzes issues and implements effective solutions in a dynamic customer service setting.
Works seamlessly with team members to achieve common goals and improve service delivery.
PRICELINE
Call center agent that provides customer service by solving concerns or questions about hotel reservations, car rentals and airline tickets.. I manage global distribution systems (GDS) of flight reservations shared directly with international airlines, such as Sabre, Amadeus, Galileo and Farelogix.
Secondary education degree
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