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Maicol
Customer Service Assessor with call center experience in Houston
Video resume
Maicol Mejía Cazvid
Call center JobnnPosition: Guess Service Assessor
Contact
Houston, Texas, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied communication skills to evaluate and support customer interactions in a call center setting.
Quality AssuranceIntermediate
Conducted assessments to monitor service quality and compliance with company standards.
Communication SkillsIntermediate
Reviewed and provided feedback on customer interactions to improve service delivery.
Evaluation & AssessmentIntermediate
Performed evaluations of service representatives to support continuous improvement.
Summary
Experienced in evaluating customer interactions and supporting quality assurance in call center operations.
Key Achievements
- Performed assessment and evaluation of customer interactions to ensure quality standards in a call center environment.
- Gained experience in client communication and service quality monitoring.
- Developed skills in assessing call center representative performance and customer satisfaction.
Skills
Customer ServiceQuality AssuranceCommunication SkillsEvaluation & Assessment
Published on CazVid - Jul 3, 2025