Mansoor - Sales, Revenue & Reservations Manager

Demonstrated experience with Pricing Strategy.

Demonstrated experience with Yield Management.

Demonstrated experience with Forecasting.

Demonstrated experience with Group Sales.

Demonstrated experience with Corporate Sales.

Lead the commercial reservations function for a 40-villa eco-luxury resort, covering direct, trade, group, corporate, incentive, wedding and exclusive-buyout business.. Develop pricing, yield, forecast, inventory and distribution strategies across direct channels, OTAs, channel management and the property management system.. Negotiate and manage STO partnerships, tactical promotions and bespoke commercial offers while protecting rate integrity and positioning.. Create detailed multi-villa proposals, costings and conversion plans for groups of up to approximately 120 guests, coordinating accommodation, meal plans, transfers, events and experiences.. Partner with ownership, finance, operations, events and guest services to turn complex enquiries into seamless, personalised stays and commercially sound contracts.. Drive service recovery, payment follow-up, booking governance, team guidance and senior-level reporting across the full reservation lifecycle.

Directed cluster revenue strategy across pricing, forecasting, segmentation, inventory, distribution and performance reviews.. Aligned General Managers and Sales & Marketing leaders through weekly commercial meetings, competitor analysis and demand-based action plans.. Managed channel integrity, GDS/TARS distribution, promotions, upselling, overbooking controls, pickup reporting and reservations training.

Provided interim hotel leadership while retaining commercial oversight, coordinating departmental delivery, guest experience, standards and management priorities.

Optimised rooms and conference revenue across coastal properties, balancing occupancy, average rate, RevPAR, market mix and channel production.. Led forecasting, budget input, revenue meetings, commercial analysis, distribution controls and cross-functional training for Reservations, Front Office and Sales.

Led the hotel management team and overall operation, balancing profitability, guest satisfaction, people performance, compliance and service delivery.

Oversaw group-wide distribution and daily yield strategy across OTA, GDS, brand, PMS and channel-manager platforms.. Conducted pickup, forecast, competitive benchmark and market-trend analysis; advised hotel EXCO teams on region-specific pricing and inventory action.

Maximised total resort revenue through demand-led pricing, inventory strategy, competitor analysis, forecasting and market-share initiatives.