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Microsoft 365 Specialist at WEBHELP/CONCENTRIX
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Competencies
Proven ability to lead teams, develop strategies, and drive business growth.
Skilled in generating leads, building client relationships, and closing sales deals.
Experienced in coaching and developing teams to enhance performance and cohesion.
Capable of analyzing key performance indicators to optimize processes and outcomes.
Education
Languages
Summary
Experienced professional with a strong background in sales, team leadership, and strategic planning. Skilled in client engagement, KPI analysis, and leveraging cloud solutions to drive business growth.
Key Achievements
- Managed business leads for Microsoft 365 cloud services, driving sales growth
- Led introductory meetings to build trust and establish strong client relationships
- Closed sales effectively through strategic follow-up and personalized engagement
Experience
Microsoft 365 Getting Started Specialist B2B
Management of business leads interested in Microsoft 365 cloud services.. Leading introductory meetings, generating trust and solid commercial relationships.. Closing sales through strategic follow-up and personalized agreements.. Directed teams of 15-20 agents, ensuring compliance with quality standards.. Audits, individualized coaching, and comprehensive administrative management.