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Manuel

Dispatcher with 3 years of experience in call center operations

Video resume

Dispatcher
I have sxperience with crm, cold calling disposition, Word,Excel teams, slack and diferent dialers to make tranfers and receiving them.

Contact

León de los Aldama, Guanajuato, México
Open to remote
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Competencies

Customer ServiceIntermediate

Engaged with customers through cold calling and transfer operations, ensuring smooth communication.

Call Center OperationsIntermediate

Utilized dialers, CRM, and communication platforms like Slack to manage call workflows.

Communication SkillsIntermediate

Communicated effectively with clients and team members in a fast-paced environment.

Technical ProficiencyIntermediate

Proficient in Word, Excel, Slack, and various dialers for daily operational tasks.

Summary

Experienced dispatcher with a background in call center operations, customer service, and communication tools.

Key Achievements

  • Gained hands-on experience with CRM, cold calling, and multiple dialer systems.
  • Handled transfer and reception of calls efficiently using various communication tools.
  • Worked in diverse company environments, demonstrating adaptability and role progression.

Skills

Customer ServiceCall Center OperationsCommunication SkillsTechnical Proficiency
Published on CazVid - Jul 3, 2025
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