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Psychology Intern and Customer Support Specialist with Diverse Client Service Skills
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Competencies
Applied psychological analysis, writing, editing, and creative thinking in community and support roles.
Provided client support through chat and email channels, managing inquiries and account processes.
Participated in delivering psychosocial workshops and supporting community mental health initiatives.
Handled multiple client service channels and responsibilities including payments and follow-up.
Education
Languages
Summary
Dedicated support professional with experience providing psychosocial services and client support via multiple channels. Skilled in analysis, communication, and community engagement.
Key Achievements
- Provided psychosocial support and facilitated workshops for community members during internship.
- Supported customer service operations via chat and email, ensuring efficient resolution of client inquiries.
- Managed client account processes including payments, demonstrating multitasking ability.
Experience
Pasante de Psicología
Brindar apoyo psicosocial mediante la impartición de talleres y el seguimiento psicosocial de los miembros de la comunidad.
Agente de soporte por chat
Brindar soporte de servicio al cliente junto con soluciones eficientes y gestionar los procesos relacionados con la cuenta del cliente y, en ocasiones, pagos.
Agente de soporte por correo electrónico
Brindar soporte de servicio al cliente junto con soluciones eficientes y gestionar los procesos relacionados con la cuenta del cliente y, en ocasiones, pagos.