Experienced in managing documentation, customer interactions, and operational support in fast-paced environments. Skilled in communication, data entry, and team collaboration, with a focus on accuracy and efficiency.
Experienced in customer interaction via phone and internal systems, handling requests and resolving issues efficiently.
Proficient in managing documentation, data entry, and report preparation in fast-paced environments.
Skilled in clear communication, multitasking, and working under pressure in dynamic airline operations.
Collaborated effectively with HR, operations, and customer service teams to ensure smooth processes.
Aero Servicios As
Managed digital and physical documentation with strong accuracy., Performed data entry, report preparation, and information organization., Followed established procedures to complete tasks consistently., Assisted HR and Operations with documentation reviews and updates., Maintained focus and...
Delta Airlines
Handled high-volume customer interactions with accuracy and clarity., Reviewed travel documentation and updated customer information., Worked under pressure while maintaining focus and multitasking., Provided clear communication and efficient problem-solving.
Southwest Airlines
Provided customer assistance across multiple channels., Managed documentation and data entry with consistency., Supported operational tasks in a fast-paced environment., Demonstrated adaptability and strong communication skills.
High School Diploma
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Proficient in Microsoft Excel, Windows, CRM systems, and documentation tools for operational efficiency.
