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Community Manager with 3+ years of experience in digital content and client engagement
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Competencies
Developed marketing content tailored to business seasons and campaigns.
Provided client support through follow-up, responding to inquiries and suggestions.
Managed and coordinated telecommunications projects, including planning and documentation.
Handled cash management, database digitization, and inventory control in various roles.
Participated in data collection, analysis, and interpretation for network projects.
Education
Languages
Summary
Detail-oriented community manager and assistant with experience in content creation, client support, and telecommunications project management. Adept at developing strategies, managing teams, and ensuring efficient workflows in dynamic environments.
Key Achievements
- Designed and implemented client loyalty strategies based on business needs at Mactenology.
- Created seasonal and campaign content, managing editorial calendars for product launches.
- Coordinated project workflows and developed technical documentation in telecommunications at TEKNETRONIK.
Experience
Community manager junior
Desarrollo de estrategias de fidelización para clientes en base a sus necesidades y giro del negocio., Creación de contenido en base al giro del negocio y a las temporadas., Creación de calendario de contenido para lanzamientos nuevos o campañas publicitarias., Seguimiento del cliente con respuesta...
Asistente-digitador
Manejo y arqueo de caja chica., Control de cartera de clientes., Digitación para bases de datos.
Atención al cliente-Cajero
Atención al cliente., Cajero.
Asistente administrativo
Coordinación y gestión de proyectos en telecomunicaciones., Desarrollo de documentación técnica., Manejo de inventarios de materiales., Levantamientos para planta interna (Red HFC), desarrollo, diseño, análisis e interpretación de datos., Cierres de proyectos, levantamiento de información, entrega...