English Teacher & Medical Virtual Assistant with 8+ years in Education and Healthcare
Delivered English lessons to students of various levels, utilizing online platforms like Canvas, Zoom, and Google Meet.
Managed medical appointments, patient follow-up, medication coordination, and medical notes for healthcare providers.
Handled inbound customer service calls and sales, including goal-oriented outbound calls.
Designed lesson plans and managed classes for various grades in science, English, and technology subjects.
Provided interpretation services from Spanish to English and vice versa for diverse clients.
Experienced professional with competencies in teaching, medical assistance, customer service, and interpretation. Skilled in delivering online lessons, managing medical workflows, and supporting client communication.
Work with medical prescriptions, Review patient's appointments
Part time English Teacher of Beginners, Intermediate and Advanced students, Taught classes to Banco Atlantida employees
Class Planning, English, Technology and Science Classes
Inbound and Outbound Calling / Confirm Appts, Send and confirm Medication/ Medical Coding, Medical Notes and Follow up Appts
Class Planning, English Classes Online to A0 and B1 Students, Canvas/Zoom/Google Meet Platforms used
Interpretation from Spanish to English and English to Spanish
Outbound calling, Sales, Goals of 60% sales
6th, 7th, 8th, 9th and 10th graders teacher, Tutorship given to students, Class Planning
Customer service inbound calls, Sometimes sales inbound calls