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Marco
Customer Service Representative with 1.5 years of experience in client support
Video resume
Customer servicio ce representative
I habe 18 months of experience as a customer service representative.during that time I was promoted yo the escalation department
Contact
Morelia, Michoacán de Ocampo, México
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers, resolving inquiries and managing escalations.
CommunicationIntermediate
Effectively communicated with customers and team members, especially during escalation processes.
Problem SolvingIntermediate
Handled customer concerns and escalations to ensure satisfactory resolution.
Team CollaborationIntermediate
Worked within the escalation department, coordinating with teams to resolve complex issues.
Summary
Experienced customer service representative with promotion experience in escalation support, seeking remote customer support roles.
Key Achievements
- Promoted to the escalation department within 18 months of initial role
- Gained specialized experience in handling complex customer issues
- Developed communication skills in a customer-facing environment
Skills
Customer ServiceCommunicationProblem SolvingTeam Collaboration
Published on CazVid - Jul 3, 2025