Experienced travel advisor with over 8 years supporting luxury, B2B, and B2C travel markets through itinerary design, client support, and sales.
Expert in designing personalized travel itineraries using Tour Plan software for international clients.
Provided bilingual customer support via phone and chat channels, maintaining high customer satisfaction.
Experienced in selling tailored travel packages and managing client and wholesaler requests.
Managed requests from travel agencies and wholesalers, supporting their booking and travel planning needs.
Swiss Travel Costa Rica (ST Costa Rica DMC)
Designing and selling tailored made vacation plans and preparing itinerary quotes for direct international customers mainly from UK and the USA, B2B., Luxury Dedicated Advisor and Virtuoso Specialist., Highly skilled on the Tour Plan software to design itineraries., Fully Trained with Hubspot.
Asuaire Travel
Designing and selling tailored made vacation plans and preparing itinerary quotes for direct international customers mainly from Spain, USA, UK and Singapore, B2C and B2B., Managed requests from several Spanish and USA wholesalers., Highly skilled on the Tour Plan software to design itineraries.
Amazon
Customer Service Support through phone calls Eco Retail Phone Network and Primary Bilingual Phones and Primary Bilingual Chats., Mentorship Program to help teammates improving their metrics and soft skills.
Camino Travel
High School Degree
Empresas y Actividades Turísticas
English certification
Intensive Sales Training Certification
Discover other professionals with similar experience
Proficient in Tour Plan software, Hubspot CRM, and related tools for itinerary design, customer management, and operational support.
Designing and selling tailored made vacation plans and preparing itinerary quotes for direct international customers mainly from USA and Europe, B2C and B2C., Highly skilled on the Tour Plan software to design itineraries.
TAM Travel Corporation
Quoting and selling Guanacaste tours and experiences for direct Customers., Managed a Stand at Expotur Travelmarket.
Camino Travel
Designing and selling tailored made vacation plans and preparing itinerary quotes for direct international customers mainly from USA and Europe, B2C and B2B., Highly skilled on the Tour Plan software to design itineraries.
Asuaire Travel
Designing and selling tailored made vacation plans and preparing itinerary quotes for direct international customers mainly from Spain and Denmark., Managed requests from several Spanish wholesalers.
Costa Rica Expeditions
Designing and selling tailored made vacation plans and preparing itinerary quotes for direct international customers all over the world., Assisted travel requests from Journey Latin America travel agency, from England.
Costa Rica Sun Tours
Preparing vacation and itinerary quotes for International Wholesalers, mainly from the United States of America., Assisting agencies with information about hotels, reservations, managing allotments, phone, daily email communication.
