This is my profileContact via CazVidMaria
Dispatcher / Track & Trace / Compliance Coordinator
Contact
Competencies
Applied statistical techniques to analyze healthcare data for identifying trends and insights.
Developed complex queries for data extraction and reporting in clinical and administrative datasets.
Created dashboards and reports to communicate data insights effectively to stakeholders.
Led multiple data projects including migrations, system upgrades, and process improvements.
Applied domain knowledge to support clinical operations and improve patient care through data insights.
Summary
Experienced data specialist skilled in analytics, SQL, and visualization within healthcare. Proven track record of improving data processes and supporting clinical decisions.
Key Achievements
- Led the migration of patient data to a new database system, improving data retrieval times by 30%.
- Developed automated reporting tools that reduced manual report generation by 50%.
- Managed a team of 4 analysts to deliver weekly data insights supporting clinical decision-making.
Experience
Dispatcher / Track & Trace / Compliance Coordinator
Monitor driver locations, track load progress and provide updates to brokers and customers, Assign loads, plan routes and manage drivers’ schedules to ensure on time operation.
Client Contact Specialist
Assist immigration clients scheduling appointments with attorneys, Manage client files ensuring accurate documentation, Smooth communication between legal staffs, Perform general administrative duties including data entry and record maintenance.
Office Manager
Organize calendar appointments and customer project schedules, Contact customers for reviews and follow-ups via CRM softwares (Salesforce, ZoomInfo), Quote creation in upcoming projects.
Community Manager
Develop and implement social media strategies to enhance brand awareness and engagement, Create, curate, and manage published content (images, video, written) across all social media platforms, Analyze and report on social media performance metrics using analytics tools.
Interpreter (ENG-SPAN)
Spanish interpretation on inbound calls, Language support in phone interactions of several industries: Social Services, Travel & Hospitality, 911, Medical & Automobile Insurance Companies.