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Maria
Owner / Operator
Contact
Competencies
Demonstrated experience with Multi-Site Operations.
Demonstrated experience with Sales & Revenue Strategy.
Demonstrated experience with Forecasting & Budget Analysis.
Demonstrated experience with Team Coaching & Training.
Demonstrated experience with Business Development.
Education
Summary
Owner / Operator open to new opportunities
Experience
Owner / Operator
Lead day-to-day specialty retail operations, including staffing, payroll oversight, merchandising, inventory, production planning, customer experience, marketing, and financial decisions.. Manage sales and labor budgets, evaluate product mix and promotional performance, and develop initiatives to improve profitability, customer retention, and average transaction value.. Recruit, onboard, train, and coach employees; build operating checklists, production tracking, and accountability tools to support consistent execution.. Evaluate new revenue opportunities, including events, classes, gifting, partnerships, and expanded sales channels.
Mortgage Loan Officer
Guide prospective borrowers through consultation, loan options, documentation, financing milestones, and coordination with processing and underwriting teams.. Manage a multi-state customer pipeline and communicate across phone, email, and CRM while maintaining lending compliance.
Business Development Specialist / Sales & Operations
Supported sales and operating performance across a changing portfolio of approximately 70 to more than 100 communities in 11 states, partnering remotely and on site with local leaders.. Reviewed monthly revenue and occupancy budgets, sales trends, inventory, pricing, repair costs, and margins; helped community teams identify performance gaps and implement corrective plans.. Worked across the full manufactured-home sales cycle, including lead engagement, home selection, financing coordination, lender follow-up, transaction documentation, and completion.. Developed and delivered sales and operational training through virtual workshops, presentations, breakout sessions, field coaching, and team initiatives.. Supported onboarding of newly acquired communities, rollout of processes and systems, adoption of compliance standards, and troubleshooting of operational issues.. Maintained CRM and performance reporting; prepared recurring updates and actionable observations for senior management.. Earlier HR responsibilities included recruiting and selection across 59 communities and corporate roles, onboarding, employee relations, performance coaching, training programs, and retention reporting.
Human Resources Generalist
Supported HR operations across approximately 200 stores in multiple states, including investigations, recruiting, training, audits, unemployment matters, and employee policy compliance.
Human Resources / Payroll Coordinator
Coordinated recruiting and onboarding for interns and office personnel; supported payroll administration, employee inquiries, reporting, and program activities.