Maria

Customer Service & Support with diverse industry experience

Contact

Guatemala City, Guatemala, Guatemala

Available on CazVid

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Competencies

Customer ServiceIntermediate

Provided support and assistance to clients across various service environments.

Communication SkillsIntermediate

Communicated effectively with customers and team members in person and via phone or email.

Problem SolvingBeginner

Addressed customer inquiries and issues, working towards solutions.

Multi-taskingIntermediate

Handled multiple customer interactions and administrative tasks efficiently.

Education

BACHELOR OF SCIENCE AND LETTERS

PRIVATE SCHOOL OF PHYSICAL PHYSIOTHERAPY AND OCCUPATIONS, ENDORSED BY THE UNIVERSIDAD DEL OCCIDENTE

Languages

Spanish

English

Summary

Dedicated customer service professional with experience across service, administrative, and technical support roles, demonstrating adaptability and strong communication skills.

Key Achievements

Gained experience across multiple customer service roles in different industries.
Progressed through roles from receptionist to technical support, showcasing skill development.
Handled customer interactions and support tasks in each position, demonstrating adaptability.

Experience

CUSTOMER SERVICE

ALORICA

JAN 2014 - OCT 2016

RECEPTIONIST

FUMIGANCION INDUSTRIAL

OCT 2016 - FEB 2018

TECHNICAL SUPPORT

TELUS INTERNATIONAL

FEB 2018 - NOV 2021

CUSTOMER SERVICE

CONDUENT

NOV 2021 - DEC 2022

Skills

Customer ServiceCommunication SkillsProblem SolvingMulti-tasking

Published on CazVid - Jul 3, 2025

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