Experienced customer support and tech support professional with over five years of industry expertise. Skilled in teamwork, organization, critical thinking, active listening, and problem solving, seeking remote support opportunities.
Provided customer assistance across various industries including healthcare, telecom, and financial services.
Worked as a call center agent and technical support representative, managing client inquiries and issues.
Applied critical thinking and analytical skills to resolve customer issues efficiently.
Utilized active listening to understand customer concerns and provide effective solutions.
Humana
Concentrix
Cygnus Pacific
Knoah Solutions
San Francisco de Sales Catholic School
Allied Global
Bachelor in Sciences and Arts
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