This is my profileContact via CazVidMaria
Customer Service & Medical Receptionist with 4+ years in healthcare and client support
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Competencies
Exceptional ability to address client needs, ensuring positive experiences and fostering loyalty.
Skilled in scheduling, coordinating, and optimizing medical appointments with accuracy.
Proficient in managing multiple tasks efficiently in fast-paced healthcare environments.
Capable of providing accurate and culturally sensitive medical interpretation.
Experienced in maintaining confidential patient information with precision and integrity.
Education
Languages
Summary
Experienced in medical reception, patient data management, and bilingual interpretation, delivering exceptional service and operational efficiency in healthcare settings.
Key Achievements
- Streamlined patient data management, improving record accuracy and retrieval efficiency.
- Enhanced appointment scheduling processes, reducing wait times and increasing patient satisfaction.
- Provided bilingual interpretation, facilitating clear communication in medical settings.
- Consistently maintained punctuality and organization, ensuring smooth daily operations.
Experience
Recepcionist
Customer Service., Management of physical and digital agenda., Management of patient information., Medical appointment management., Preparation of medical records.
Customer Service Agent
Customer Service., Management of physical and digital agenda., Management of customer information.
Recepcionist
Customer Service., Management of physical and digital agenda., Management of patient information., Medical appointment management., Preparation of medical records.
Spanish Interpreter
Customer Service, Medical Specialized interpreter., Management of customer information., Interpretation English Spanish and vice versa