Experienced in hospitality, online customer support, and medical interpretation with a focus on efficient service delivery.
Responded to customer inquiries and managed service delivery across hospitality and online platforms
Translated medical information accurately and effectively handled customer and guest interactions
Developed and implemented online listings and marketing strategies for vacation rental properties
Identified and reported issues promptly, contributing to efficient resolution processes
Celebrity Cruises
Serving food and beverages to passengers., Setting up tables with linens and dishes.
BlueConnect
Respond to all live customer queries immediately with 24-hour resolution times., Report issues to management within 24 hours.
Dominican Lifestyle Holidays
Developing a competitive pricing strategy., Listing properties on online travel agencies (OTAs) and marketing them.
Propio Interpreters
Accurately translate medical advice and information into the patient's language
Marketing Bachelor Degree
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Managed multiple responsibilities across customer service, property management, and interpretation roles
