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Customer Service Specialist with diverse experience in hospitality and communication
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Competencies
Responded to customer inquiries and managed service delivery across hospitality and online platforms
Translated medical information accurately and effectively handled customer and guest interactions
Developed and implemented online listings and marketing strategies for vacation rental properties
Identified and reported issues promptly, contributing to efficient resolution processes
Managed multiple responsibilities across customer service, property management, and interpretation roles
Education
Languages
Summary
Experienced in hospitality, online customer support, and medical interpretation with a focus on efficient service delivery.
Key Achievements
- Handled live customer queries with immediate response at BlueConnect, resolving issues within 24 hours
- Managed property listings and developed pricing strategies for vacation rentals at Dominican Lifestyle Holidays
- Provided accurate medical translation as a Medical Interpreter, ensuring clear communication between patients and healthcare providers
Experience
Customer Service Representative
Serving food and beverages to passengers., Setting up tables with linens and dishes.
Customer Service Representative
Respond to all live customer queries immediately with 24-hour resolution times., Report issues to management within 24 hours.
Vacation Rental Manager
Developing a competitive pricing strategy., Listing properties on online travel agencies (OTAs) and marketing them.
Medical Interpreter
Accurately translate medical advice and information into the patient's language