Experienced in language instruction, classroom management, and customer service with a focus on engaging communication and problem-solving skills.
Applied in teaching, customer service, and team collaboration to facilitate understanding and relationship building.
Used to teach and assist in language learning for children and students in school settings.
Implemented interactive activities and personalized instruction to foster learning and curiosity.
Supported curriculum development and documentation tasks using Office tools.
Personal English tutor
Work as a private English tutor for children, employing a highly effective and engaging methodology that fosters a fun and interactive learning environment., Through interactive activities and personalized instruction, strive to cultivate a deep understanding of the English language while nurturing...
Colegio Pestalozzi BAQ
Primary and High school teacher assistant, learned teaching methodologies and group management as well as a better development of my learning, also how to maintain good student-teacher relationships.
Sutherland Global Services
Receive inbound and outbound calls of customers with accounts in collection, provide information on payment options and hardship assistance., Documenting all customer interactions, updates, complaints and demographic information on the clients accounts., Adhering to compliance and regulatory...
Bachelor's Degree
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Handled inbound and outbound calls, documented customer interactions, and adhered to compliance standards.