María - Business Associate with 1+ years in banking and finance

Tegucigalpa, Francisco Morazán Department, Hondurasen

Provided financial solutions and customer support to enhance client satisfaction and loyalty.

Trained clients on company products and services to ensure proper understanding and usage.

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Summary

Junior banking associate with experience in client solutions, documentation, and training within the financial sector.

Key Achievements

Managed client documentation and followed up on client transactions to support business processes.

Skills

Customer ServiceIntermediate

Resolved client inquiries and provided tailored financial solutions.

Client DocumentationIntermediate

Prepared and managed client files, ensuring accuracy and completeness.

Product Knowledge & TrainingIntermediate

Educated clients on financial products and services to facilitate correct usage.

Sales & Client AcquisitionBeginner

Identified potential clients and offered suitable financial products.

Office and Data ManagementIntermediate

Experience

OFICIAL DE NEGOCIOS JUNIOR

BANCO PROMERICA

SEPTIEMBRE 2022 - OCTUBRE 2024

Brindar soluciones financieras a los usuarios, resolviendo sus dudas y necesidades para asegurar su satisfacción y fidelización., Capacitar a los clientes sobre los productos y servicios ofrecidos por la empresa, asegurando una correcta comprensión y uso de estos., Identificar clientes potenciales y ofrecer productos y servicios adecuados, contribuyendo al crecimiento y expansión de la base de clientes., Elaborar y gestionar expedientes de nuevos clientes, asegurando la correcta documentación y registro de la información relevante; dar seguimiento a gestiones del cliente.