Maria - Management Assistant Intern at Western TVET College

Experienced in managing office operations, scheduling, minute-taking, and document handling to ensure smooth workflows.

Skilled in petty cash handling, expense tracking, and processing payments with accuracy and confidentiality.

Proficient in coordinating meetings, stakeholder engagement, and maintaining clear communication channels.

Capable of maintaining organized filing systems, managing digital records, and compiling reports efficiently.

Provides professional, courteous support to clients and customers, ensuring satisfaction and operational accuracy.

Provide administrative and secretarial support to Student Support Services.. Compile and edit minutes for monthly meetings.. Coordinate meetings, workshops, and stakeholder engagements.. Arrange logistics including venues, refreshments, transport, and accommodation.. Process requisitions and assist with procurement administration.. Handle student queries and provide guidance on support services.. Maintain proper filing systems and record management.. Compile and consolidate reports, including SRC submissions.. Capture and maintain accurate student records and databases.. Professionally receive and welcome visitors, clients, and suppliers.. Handle incoming and outgoing correspondence, courier services, and deliveries.. Perform filing, scanning, photocopying, and document management.. Maintain effective communication with internal and external stakeholders.. Provide general office support to management and staff.

Provided full secretarial and receptionist support to management.. Managed petty cash, processed payments, and monitored office expenditure.. Maintained confidential records and handled sensitive legal documents.. Oversaw daily office operations and visitor management.. Ordered office supplies and monitored inventory levels.. Assisted with invoicing clients and basic financial administration.. Drafted, typed, formatted, and filed legal correspondence and documents.. Scheduled consultations, meetings, and court-related appointments.. Managed incoming and outgoing emails, telephone calls, and correspondence.. Opened, maintained, and archived client files in accordance with office procedures.. Assisted with document preparation for court submissions and client consultations.. Captured and updated client information on office databases.. Coordinated courier services and delivery of legal documents.. Maintained filing systems, ensuring accurate record keeping and easy retrieval of documents.. Assisted with diary management and travel arrangements for management.. Followed up with clients regarding outstanding documentation and appointments.. Ensured compliance with office procedures and confidentiality requirements.. Provided administrative support to attorneys and support staff.. Prepared reports, spreadsheets, and presentations when required.. Maintained professional communication with clients, stakeholders, and service providers.

Typed and formatted official correspondence, reports, and minutes.. Received and distributed incoming and outgoing documents.. Maintained record management and filing systems.. Scheduled meetings and prepared documentation for management.. Coordinated travel arrangements and prepared travel claims.. Assisted in organizing workshops and departmental events.

Maintained cleanliness of classrooms, offices, and school premises.. Assisted with filing, sorting, and distribution of documents.. Supported administrative staff with general office duties.. Prepared venues for meetings, events, and school activities.. Assisted with receiving visitors and directing them to relevant offices.. Monitored and reported maintenance issues around the school.. Performed photocopying, scanning, and document handling tasks.. Assisted with stock control and distribution of stationery and supplies.. Ensured a safe, clean, and organized working environment.. Provided general support to teachers, learners, and school management.

Processed customer transactions accurately using POS systems.. Handled cash, card, and voucher payments while maintaining financial accountability.. Balanced cash drawer and reconciled daily sales at the end of shifts.. Assisted customers with inquiries, refunds, and product information.. Delivered excellent customer service in a fast-paced retail environment.. Maintained cleanliness and organization at the checkout area.. Promoted store specials, loyalty cards, and promotional campaigns.. Assisted with stock packing and shelf replenishment when required.. Resolved customer complaints professionally and efficiently.. Worked collaboratively with team members to ensure smooth store operations.