María - Veterinary Intern with Experience in Customer Operations and Wildlife Care

Skilled in managing customer requests, resolving issues, and maintaining effective written and verbal communication.

Proficient in organizing data, managing CRM platforms, and maintaining accurate records.

Experience in clinical management, biological sample processing, and wildlife rehabilitation support.

Capable of implementing safety procedures and emergency responses in water safety and wildlife care settings.

Managed and tracked international customer requests in English., Handled CRM systems and updated databases., Resolved issues and coordinated administrative processes., Delivered effective written communication through chat and email.

Processing and analysis of biological samples., Assisted in clinical diagnosis.

Clinical management of wildlife., Supported processes of assessment, rehabilitation, and release of animals.

Ensured water safety and accident prevention., Coordinated daily reports and staff attendance control., Applied safety protocols and emergency response procedures.