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Sales & Customer Service Manager with 10+ years in Retail and Education
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Competencies
Developed sales tactics and managed sales objectives across various retail settings.
Assisted and resolved customer complaints in retail and salon environments.
Led and supervised sales and retail teams, ensuring operational efficiency.
Controlled stock levels, received merchandise, and maintained product displays.
Prepared students for standardized tests like SAT, TOEFL, and others, providing personalized tuition.
Education
Languages
Summary
Dedicated professional with a strong background in sales management, customer service, inventory control, and ESL tutoring. Proven ability to lead teams, develop sales strategies, and improve customer satisfaction.
Key Achievements
- Led sales team at GAP Bolivia, overseeing sales objectives and analyzing buyer patterns
- Managed product inventory and customer relations at Le Channel salon
- Provided tutoring and test prep for ESL students, enhancing academic performance
Experience
HAIR SALON MANAGER
Attend and resolve customer complains, Receive merchandise, Manage and maintain product inventory, Sell products
SALES MANAGER
Manage and lead the sales team, Study buyers and buying patterns to maximise sales, Supervise and manage sales objectives, Resolve problems within sales employees
SALES ASSISTANT
Guide clients on product selection, Know the product and brands that are offered, Identify the type of client archetypes to maximise sales, Hit sales objectives, Resolve clients problems, SAP system, Daily accounting report, Receive merchandise, Inventory control, Display management and control