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Customer Service Specialist with 3+ years of client interaction and coordination
Contact
Competencies
Provided support and engagement through messaging and face-to-face interactions, managing customer needs and inquiries.
Effectively communicated with customers, candidates, and team members both verbally and in writing.
Coordinated deliveries, schedules, and database entries across roles, ensuring smooth operational flow.
Published content, responded to messages, and curated posts to promote brands on Instagram and other platforms.
Utilized Microsoft Office suite and Mac tools for documentation, presentation, and data management tasks.
Education
Languages
Summary
Dedicated to enhancing client engagement and operational efficiency through effective communication and organizational skills.
Key Achievements
- Managed social media content and customer engagement at multiple retail and service businesses
- Performed candidate screening, scheduling, and database management during internship recruiting role
- Handled multi-channel communication and order coordination in retail environments
Experience
Customer Service
Publishing products on Instagram, Responding messages, Take orders from customers, Coordinate deliveries
Internship Recruiter
Interview candidates by phone call, Schedule appointments for candidates, Review of candidate status, Sending assessments, Add walk-ins to the database
Social Media
Taking pictures, Responding to customer messages, Posting photos