This is my profileContact via CazVidMaria
Welcome to CazVid!
Contact
Competencies
Demonstrated experience with Zoom.
Demonstrated experience with Google Meet.
Demonstrated experience with Slack.
Demonstrated experience with Microsoft Teams.
Demonstrated experience with Google Calendar.
Languages
Summary
View Maria's professional profile on CazVid.
Experience
VIRTUAL ASSISTANT (PART-TIME / PROJECT-BASED)
Generate and send invoices using QuickBooks, Prepare service contracts and manage digital signature workflows via Dropbox, Create service quotes for bands and DJs for events, Conduct initial lead follow-ups to support the sales pipeline, Manage data entry projects with attention to accuracy and deadlines
CUSTOMER SUCCESS SPECIALIST (LEVEL 1)
Manage and resolve customer tickets through Zendesk, Perform Level 2 troubleshooting for customer-reported issues, Handle new requests and route them to appropriate teams when escalation is required, Collaborate with internal teams using Slack and Jira to ensure timely resolutions
VIRTUAL SALES ASSISTANT / PROJECT MANAGER
Manage new inquiries via email and Google Meet calls, Coordinate and plan logistics for student housing rentals, Coordinate leasing processes and documentation, Act as the first point of contact in the pre-sales process, Provide ongoing customer support, Manage and create social media content, Update and create company web pages using Wix
COMMUNITY MANAGER & COPYWRITER
Design and execute digital marketing campaigns, Manage projects and timelines, Create content for Instagram and Facebook, Manage Google Ads campaigns, Write creative copy for social media and website content
VIRTUAL ADMINISTRATIVE ASSISTANT / PROJECT MANAGER
Support sales operations and client communications, Serve as first-level customer support contact