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Maria
Spanish Customer Service Agent
Contacto
Medellín, Antioquia, Colombia
Disponible en CazVid
Competencias
C#
Experiencia demostrada en C#.
PHP
Experiencia demostrada en PHP.
SQL Server
Experiencia demostrada en SQL Server.
Laravel
Experiencia demostrada en Laravel.
.NET (WinForms)
Experiencia demostrada en .NET (WinForms).
Educación
Technical High School Diploma, Multimedia Design and Integration
CEFA
Completado 2020
Technology, Software Development
Institución Universitaria Pascual Bravo
Idiomas
EnglishIntermediate (B1)
Resumen
Perfil profesional
Experiencia
Spanish Customer Service Agent
Teleperformance
Ago 2022 - Jun 2023
Managed and resolved customer inquiries via phone under quality standards.. Identified and closed cross-selling opportunities to meet commercial targets.. Provided technical support and troubleshooting to optimize service performance.
Customer Experience Representative
Emtelco
Ene 2024 - Ago 2024
Managed customer experience and technical support through digital channels (chat).. Executed cross-selling strategies and achieved commercial goals.. Handled Level I retention processes to ensure customer loyalty and retention.
Software Development Student
Habilidades
C#PHPSQL ServerLaravel.NET (WinForms)
Publicado en CazVid - 22 sept 2026