Este é o meu perfilContato pela CazVidEste perfil está escrito em espanhol
Maria
Spanish Customer Service Agent
Contato
Medellín, Antioquia, Colombia
Disponível na CazVid
Competências
C#
Experiencia demostrada en C#.
PHP
Experiencia demostrada en PHP.
SQL Server
Experiencia demostrada en SQL Server.
Laravel
Experiencia demostrada en Laravel.
.NET (WinForms)
Experiencia demostrada en .NET (WinForms).
Formação acadêmica
Technical High School Diploma, Multimedia Design and Integration
CEFA
Completado 2020
Technology, Software Development
Institución Universitaria Pascual Bravo
Idiomas
EnglishIntermediate (B1)
Resumo
Perfil profesional
Experiência
Spanish Customer Service Agent
Teleperformance
Ago 2022 - Jun 2023
Managed and resolved customer inquiries via phone under quality standards.. Identified and closed cross-selling opportunities to meet commercial targets.. Provided technical support and troubleshooting to optimize service performance.
Customer Experience Representative
Emtelco
Ene 2024 - Ago 2024
Managed customer experience and technical support through digital channels (chat).. Executed cross-selling strategies and achieved commercial goals.. Handled Level I retention processes to ensure customer loyalty and retention.
Software Development Student
Habilidades
C#PHPSQL ServerLaravel.NET (WinForms)
Publicado na CazVid - 22 de set. de 2026