Marian - Ecommerce Assistant with 3+ years of customer service and design experience

Colonia Vista Azul, Guatemala, GuatemalaRemoteen

Managed online product catalogs and updates for ecommerce platforms

Provided customer support through digital channels, ensuring timely resolutions

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated professional experienced in customer support, graphic design, and ecommerce operations with a focus on digital platforms.

Video Resume

Key Achievements

Supported social media content development and visual branding efforts

Skills

Graphic DesignIntermedio

Utilized Canva and Adobe tools for logo creation and visual content support.

Customer ServiceIntermedio

Handled customer inquiries, order management, and client communication online.

Ecommerce ManagementIntermedio

Managed online product listings, quality checks, and logistics support for ecommerce.

Social Media SupportIntermedio

Assisted in developing content and promotional activities for social media platforms.

Languages

Inglés(Conversacional / técnico intermedio)

Experience

Diseñadora Creativa y Apoyo en Ecommerce

Textile Industrial S. de R.L. M&amp;F

2022

Diseño de logotipos y apoyo visual para tiendas virtuales, Revisión de calidad de productos para venta online, Apoyo en desarrollo de contenido para redes sociales

Asistente de Ecommerce y Atención al Cliente

MERX International

2023

Gestión de pedidos y atención a clientes a través de plataformas digitales, Apoyo en logística y seguimiento de envíos, Manejo de catálogos en línea y actualización de productos, Promoción en redes sociales y herramientas ofimáticas

Education

Colegio Madre María Luisa

Diploma

Completed 2021

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