Experienced in property leasing, financial assessment, customer service, and travel planning, with a proven ability to manage roles with diligence and professionalism.
Utilized problem resolution and empathy skills to handle client issues and ensure satisfaction across various roles.
Performed tasks such as scheduling, data entry, and document management to support daily operations.
Assessed lease applications and loan documents to evaluate financial stability and creditworthiness.
Undertook client consultations to organize personalized travel itineraries and manage bookings.
Andes Business Solutions
Answering phone calls, responding to emails, and addressing inquiries from prospective tenants, current residents, and vendors regarding leasing availability, rental rates, lease terms, and property amenities., Coordinating and scheduling property viewings, apartment tours, and leasing appointments for prospective tenants, ensuring that appointments are efficiently managed and properties are properly showcased., Updating and maintaining rental listings on property management websites, real estate portals, and other online platforms, ensuring that property information, photos, and availability status are accurate and up-to-date., Assisting with move-in and move-out processes, including scheduling move-in orientations, conducting unit inspections, processing security deposits, and coordinating key exchanges., Supporting marketing efforts by creating and distributing promotional materials, drafting property listings, and assisting with social media campaigns to attract prospective tenants and promote property vacancies., Providing general administrative support to leasing agents and property managers, such as scheduling meetings, preparing reports, ordering office supplies, and managing incoming mail and deliveries.
Andes Business Solutions
Analyze lease applications submitted by prospective lessees to assess their financial stability, credit history, and ability to meet lease obligations., Review financial statements, tax returns, credit reports, and other relevant documents to verify income, assets, liabilities, and overall financial health., Evaluate credit risk factors such as debt-to-income ratio, payment history, credit scores, and industry trends to determine the level of risk associated with each lease applicant., Determine appropriate lease terms, including lease duration, rental rates, security deposits, and other contractual provisions based on the applicant's creditworthiness and financial standing., Communicate with leasing agents, brokers, and applicants to gather additional information, clarify discrepancies, and discuss underwriting decisions., Provide recommendations for mitigating credit risk, such as requiring additional collateral, cosigners, or lease guarantees, when necessary., Seek opportunities for process improvements, automation, and efficiency enhancements to streamline underwriting workflows and improve overall productivity.
Digital Marketing and Social Media
Travel Agent
Bachelor
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Supported marketing efforts through creating promotional materials and social media campaigns.
Andes Business Solutions
Respond to incoming calls from homeowners, tenants, property managers, or landlords seeking assistance with home maintenance issues, repairs, or emergencies., Document details of service requests, including the nature of the problem, location, urgency, and preferred appointment times., Use a computerized system or software to accurately record and track service tickets throughout the resolution process., Offer guidance and troubleshooting tips to homeowners over the phone for minor maintenance issues that can be resolved without a technician., Explain company policies, procedures, service offerings, and pricing information to customers in a clear and concise manner., Coordinate with field technicians, contractors, or service providers to schedule appointments, dispatch work orders, and assign tasks based on availability, skills, and proximity to the job site., Communicate appointment details, including date, time, and service provider contact information, to customers to ensure smooth service delivery., Listen attentively to customer concerns, complaints, or dissatisfaction with previous services and take appropriate actions to resolve issues promptly., Empathize with customers, demonstrate understanding of their frustrations, and offer reassurance that their concerns will be addressed effectively., Identify and escalate complex or high-priority service requests, emergencies, or safety concerns to senior representatives, supervisors, or managers for immediate attention and resolution., Follow up with customers after service appointments to ensure satisfaction, verify that the issue has been resolved to their expectations, and address any remaining concerns., Offer preventive maintenance tips, advice, and recommendations to homeowners to help them prolong the lifespan of their home systems, appliances, and fixtures., Educate customers on common maintenance tasks they can perform themselves to avoid future issues and minimize the need for service calls., Interact with customers in a professional, courteous, and empathetic manner, maintaining a positive attitude and demeanor even in challenging situations., Ensure that all interactions comply with company policies, quality standards, and regulatory requirements to uphold the company's reputation and credibility.
TROPICAL TOURS
Engage with clients to understand their travel preferences, budget, and any specific requirements., Offer expert advice and recommendations on destinations, accommodations, transportation options, activities, and travel packages., Create personalized travel itineraries tailored to meet the needs and preferences of individual clients or groups., Research and book flights, hotels, rental cars, tours, cruises, and other travel services on behalf of clients., Coordinate complex travel logistics, such as multi-city itineraries, layovers, and connecting flights., Secure reservations, confirm bookings, and handle any necessary changes or cancellations., Offer detailed information on travel destinations, including local attractions, cultural norms, visa requirements, and travel advisories., Assist clients with obtaining travel documents such as passports, visas, and travel insurance., Provide guidance on packing tips, airport procedures, and transportation options at the destination., Respond promptly to client inquiries via phone, email, or in-person meetings., Address customer concerns, resolve issues, and handle any travel-related emergencies or disruptions., Maintain regular communication with clients throughout the booking process and during their travels to ensure a smooth experience., Promote travel packages, special deals, and promotions to encourage bookings and upsell additional services., Keep up-to-date with industry trends, new destinations, and travel products to offer clients the latest options and experiences., Maintain accurate records of client preferences, bookings, payments, and travel documents., Build long-term relationships with clients by offering personalized recommendations for future travel based on their interests and experiences., Stay informed about industry regulations, travel trends, and new technologies through ongoing training and professional development opportunities.
Farmerland SRL
Welcoming guests, clients, and employees as they arrive at the office., Managing incoming calls, taking messages, and transferring calls to the appropriate person or department., Scheduling meetings, appointments, and conference room bookings., Receiving, sorting, and distributing mail, packages, and deliveries., Assisting visitors with inquiries about the company, its services, or directions within the office building., Assisting with administrative tasks such as data entry, filing, and document preparation., Providing support for events, projects, or tasks as assigned by management., Providing general administrative assistance to colleagues and managers, including typing, copying, and scanning documents., Coordinating and scheduling meetings, appointments, and travel arrangements for team members., Keeping the reception area clean, organized, and presentable.
Mi Rancho SRL
Conduct risk analysis to determine the creditworthiness of each application, evaluating the borrower's ability to repay the loan and the quality of the land as collateral., Verify the authenticity of documents presented by applicants, such as income statements, bank statements, and other relevant documents., Maintain clear and effective communication with customers throughout the application process, providing guidance on loan requirements and addressing their questions and concerns., Negotiate loan terms and conditions with customers, including interest rate, loan term, and monthly payments., Maintain accurate and complete records of all loan applications and related documentation, ensuring compliance with regulations and internal policies., Collaborate with other departments within the financial institution, such as legal and operations departments, to ensure efficient and accurate loan execution., Monitor loan payments, ensuring customers meet their financial obligations and taking corrective action in case of payment delays.
