Mariana - Logistics Coordinator with 5+ years in supply chain & warehouse operations

Oversaw scheduling and dispatching of freight, ensuring timely pickups and deliveries aligned with client requirements.

Utilized warehouse systems to update schedules, track inventories, and maintain accurate operation records.

Provided bilingual customer support, resolving inquiries and building customer loyalty through effective communication.

Proactively addressed scheduling conflicts and last-minute changes to ensure smooth logistics operations.

Worked closely with carriers, drivers, warehouse teams, and clients to coordinate logistics activities efficiently.

Coordinated high-volume inbound and outbound scheduling across two distribution centers serving national accounts including Coca-Cola, Amazon, and Costco, Managed 50–80+ daily appointments, balancing dock capacity, carrier availability, and customer delivery requirements, Reduced appointment delays...

Ensured timely delivery of import cargo by coordinating dispatch arrangements upon cargo/container arrival., Prepared shipping files for billing and documentation for ocean carriers, optimizing efficiency and accuracy in cargo handling., Provided exceptional bilingual customer service by responding...

Assisting in the planning and execution of projects and B2B events., Booking travel and accommodation for staff., Preparing reports and presentations for clients., Performed other duties, as warranted.

Maintained constant communication with carriers, drivers, and warehouse teams to proactively resolve delays, missed appointments, and last-minute changes., Updated appointment schedules and warehouse management systems in real time to ensure accurate tracking and operational visibility.