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Administrative Assistant with 3+ years of experience in education and customer service
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Competencies
Performed administrative management and supported office functions at the university and restaurant.
Coordinated and supported event logistics and planning activities.
Provided personalized customer service and conducted tutoring and training sessions.
Utilized Office, Google Workspace, Canva, Zoom, and Teams for administrative and educational purposes.
Delivered personalized customer service and responded to client inquiries in social media.
Education
Languages
Summary
Dedicated administrative support specialist with a background in managing academic environments, event coordination, and customer relations.
Key Achievements
- Facilitated tutoring sessions and training in academic and administrative tools, enhancing student autonomy.
- Supported university participation in educational fairs across multiple municipalities, expanding outreach.
- Handled logistics for events and institutional visits to strengthen university's presence.
Experience
Auxiliar administrativa - Monitora y tutora (Jornada parcial)
Facilité sesiones de tutoría y capacitación en herramientas académicas y administrativas, fortaleciendo la autonomía de los estudiantes en el uso de plataformas digitales., Acompañé la participación de la universidad en ferias educativas en diversos municipios, ampliando la oferta académica., Apoyé...
Colaboradora en Servicio y Atención al Cliente (Jornada parcial)
Brindé atención personalizada a los clientes, asegurando una experiencia agradable y resolviendo solicitudes en tiempo real., Participé en la optimización de procesos operativos durante horas de alta demanda, mejorando la eficiencia del servicio., Apoyé en la planificación y organización de las...