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Project Manager with 8+ years of healthcare software implementation
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Competencies
Applied project planning, risk management, and execution skills across healthcare software projects.
Effectively communicated with internal teams, clients, and support staff to ensure project alignment.
Managed backend processes for scheduling, upgrades, and data migrations in healthcare settings.
Led and trained teams, including a 25+ member credentialing group, to meet operational goals.
Implemented process enhancements using Lean Six Sigma methodologies.
Education
Languages
Summary
Experienced in managing healthcare software implementation projects, leading teams, and process optimization.
Key Achievements
- Led multiple healthcare software projects from planning to execution at Experian Healthcare.
- Managed and coordinated cross-functional teams to ensure project goals and deadlines were met.
- Supervised a team of 25+ staff in credentialing processes and implemented process improvements.
Experience
Project Manager
Lead the planning and implementation of projects, Manage the direction, coordination, implementation, control and completion of specific projects ensuring consistency with company strategy, commitments and goals while managing multiple revenue cycle software implementations for healthcare clients...
Patient Scheduling Analyst
Managed backend scheduling processes for healthcare providers., Implemented logic changes and assessed upgrade impacts., Ensured system stability post-upgrades and data migrations., Maintained clear communication with support teams and documented changes.
Credentialing Team Lead
Partnered with internal teams to reinforce credentialing policies and resolve issues., Created and trained on credentialing procedures across departments., Led a team of 25+ to implement process enhancements aligned with Lean Six Sigma., Supervised end-to-end operational processes to meet client...
Operations/ Fraud Credentialing Analyst
Conducted primary source verifications - Analysis in fraud detection, investigative research and risk analysis including direct contact with RMs and Clients to ensure timely completion and customer satisfaction., In charge of conducting risk assessments to ensure clients are complying under the...