Experienced in managing healthcare software implementation projects, leading teams, and process optimization.
Applied project planning, risk management, and execution skills across healthcare software projects.
Effectively communicated with internal teams, clients, and support staff to ensure project alignment.
Managed backend processes for scheduling, upgrades, and data migrations in healthcare settings.
Led and trained teams, including a 25+ member credentialing group, to meet operational goals.
Experian HealthCare
Lead the planning and implementation of projects, Manage the direction, coordination, implementation, control and completion of specific projects ensuring consistency with company strategy, commitments and goals while managing multiple revenue cycle software implementations for healthcare clients...
Experian HealthCare
Managed backend scheduling processes for healthcare providers., Implemented logic changes and assessed upgrade impacts., Ensured system stability post-upgrades and data migrations., Maintained clear communication with support teams and documented changes.
Experian
Partnered with internal teams to reinforce credentialing policies and resolve issues., Created and trained on credentialing procedures across departments., Led a team of 25+ to implement process enhancements aligned with Lean Six Sigma., Supervised end-to-end operational processes to meet client...
Experian
Business Administration
High School Degree
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Implemented process enhancements using Lean Six Sigma methodologies.
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