Experienced call center employee with over six years in sales, customer service, and back office roles, dedicated to delivering excellent support.
Provided support and assistance to customers, addressing inquiries and resolving issues effectively.
Engaged in sales activities, promoting products/services and assisting customers through the sales process.
Handled administrative and support tasks behind the scenes to ensure smooth call center operations.
Effectively communicated with clients and team members to fulfill service and operational goals.
Managed multiple responsibilities across different roles including customer support, sales, and administrative duties.