Customer Support & Team Leadership Professional | CazVid

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Maried

Bucaramanga, Santander Department, Colombia

Customer Service & Support with 1 year experience in BPO industry

  • Progressed from Sales Agent to Team Leader within one year at BPO company
  • Developed skills suitable for remote tech support roles through diverse customer service roles
  • Gained experience working in a multilingual, international BPO environment
Customer Service
Intermediate
Experience handling customer inquiries and providing support in a BPO setting
Team Leadership
Intermediate
Managed a team within a micro-imposition, coordinating tasks and performance
Communication Skills
Intermediate
Developed effective communication with customers and team members in a bilingual environment
Sales Support
Beginner
Experience in sales-oriented customer interactions in a BPO context
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Remote Tech Support Agent Position

I have experience for almost a year working with BPO industry which helped me to developed skills perfect for the position.

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