Marina - Virtual Assistant with over 15 years of experience in client communication and support

Aguascalientes City, Aguascalientes, MexicoRemotees

Prospected, followed up, and closed sales with leads via multiple communication channels

Provided customer service support using Zendesk, enhancing client problem resolution

Published on CazVidVideo interview availableOpen to remote

Summary

Asistente virtual desde 2008 con habilidades en comunicación, ventas y soporte al cliente en diversos entornos.

Built a diverse skill set encompassing administrative, sales, and customer service roles since 2008

Client CommunicationExperto

Experienced in contacting leads, follow-ups, and sales closure via WhatsApp, email, and phone

Customer ServiceAvanzado

Skilled in resolving client issues and providing support through Zendesk

Prospecting and SalesIntermedio

Proven ability to prospect leads, perform follow-ups, and close sales effectively

Proactividad y ResilienciaAvanzado

Demonstrates proactive attitude and resilience in roles demanding client interaction