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Marina
Virtual Assistant with over 15 years of experience in client communication and support
Video resume
Virtual Assistant
I have experience as a Virtual Assistant since 2008, not only with administrative tasks but mostly contacting leads via WhatsApp, email and phone. I've been prospecting, giving follow-ups, and closing sales. Also, as a Customer Service Representative I've been helping clients with problem solution via zendesk. I'm a very proactive and resilient person, so I'm confident I can help you with this role for sure!
Contact
Aguascalientes City, Aguascalientes, Mexico
Open to remote
Available on CazVid
Competencies
Client CommunicationExperto
Experienced in contacting leads, follow-ups, and sales closure via WhatsApp, email, and phone
Customer ServiceAvanzado
Skilled in resolving client issues and providing support through Zendesk
Prospecting and SalesIntermedio
Proven ability to prospect leads, perform follow-ups, and close sales effectively
Proactividad y ResilienciaAvanzado
Demonstrates proactive attitude and resilience in roles demanding client interaction
Summary
Asistente virtual desde 2008 con habilidades en comunicación, ventas y soporte al cliente en diversos entornos.
Key Achievements
- Prospected, followed up, and closed sales with leads via multiple communication channels
- Provided customer service support using Zendesk, enhancing client problem resolution
- Built a diverse skill set encompassing administrative, sales, and customer service roles since 2008
Skills
Client CommunicationCustomer ServiceProspecting and SalesProactividad y Resiliencia
Published on CazVid - Jul 3, 2025