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Legal Assistant with 6+ years of experience in legal and customer service roles
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Competencies
Provided legal assistance, prepared documents, and mediated issues for labor and civil cases.
Handled customer inquiries via phone, email, and chat, ensuring client satisfaction.
Conducted web research to identify information relevant to financial and legal contexts.
Fluent in Spanish, English, and Portuguese, used for legal and customer service communications.
Education
Languages
Summary
Dedicated Legal Assistant with extensive experience in legal document preparation, client support, and research, fluent in three languages.
Key Achievements
- Prepared and processed civil lawsuits and labor demands, supporting legal case progression
- Served diverse clients through customer service channels, ensuring effective communication
- Identified politically exposed individuals and prevented financial fraud through web research
Experience
Lead Generation Specialist and appointment Setter
Called leads to offer legal services regarding car accidents within the USA.
Spanish Transcriber
Transcribed short Spanish audio into letters.
Real Estate Representative
Collected information about houses for sale from the real estate agency.
Customer Service Representative
Served customers via telephone, mail, and live chat.
Web Researcher
Identified politically exposed individuals using publicly available sources., Uploaded sensitive information into a secure banking system., Prevented tax and financial fraud.
Legal Assistant
Preparation of labor demands., Mediation between the parties., Support for workers with their rights., Request for reinstatement in the labor area.
Legal Assistant
Assisted users with their legal needs., Prepared civil lawsuits (demarcation of property, distribution of inheritance, replacement and rectification of birth certificates, realization of lease contracts).