Marina

Client Success Manager

Managed a portfolio of business clients, serving as a primary point of contact and providing ongoing support through phone, email, and text communication.. Coordinated direct-mail marketing campaigns from initial consultation through design, targeting, approval, and production.. Maintained detailed client records, follow-up activities, campaign information, and account updates within CRM and internal systems.. Assisted clients with selecting target audiences, geographic markets, mailing lists, campaign quantities, and marketing strategies based on their business goals.. Worked closely with design and production teams to communicate client requests, review proofs, resolve changes, and ensure projects met production deadlines.. Managed a high volume of inbound and outbound client communications while prioritizing time-sensitive requests and maintaining accurate documentation.. Scheduled appointments and follow-ups, prepared pricing information, answered account questions, and guided clients through campaign processes.. Built and maintained client relationships by identifying needs, resolving concerns, and providing personalized recommendations and ongoing account support.

Automotive Sales Consultant

Sales Manager

Identified sales opportunities and acted on leads.. Have years of customer service experience.. Work well with others/team player.. Use to working long hours to get a sale.. Use to answering phones all day and talking to people.

Internet Sales Representative

Converted leads into sales, increasing monthly revenue.. Consistently met or exceeded monthly sales numbers through effective follow-up.. Adapted quickly to new sales processes and technologies as a fast learner.

Sever/Bartender

Welcomed customers as they arrived, ensuring a positive first impression.. Handled 5 tables daily, delivering prompt and attentive service.. Took food and drink orders accurately to enhance guest satisfaction.. Served meals efficiently, maintaining high service standards.. Cleared tables promptly to support fast table turnover.. Maintained a clean work area to uphold health and safety standards.