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Competencies
Demonstrated experience with Legal document drafting and management.
Demonstrated experience with Process optimization and workflow management.
Demonstrated experience with Settlement process management.
Demonstrated experience with Investigation, negotiation, and documentation along legal translations.
Demonstrated experience with Preparation and organization of immigration case files.
Education
Languages
Experience
Legal Assistant
Drafting legal documents and managing civil, commercial, and notarial proceedings in coordination with multiple practicing attorneys within the Guatemalan legal framework, including entities such as RGP, RPI, RM, RENAP, and MINECO.
Quality Analyst
Quality analyst for calls of the travel agent service department within a cruise line Royal Caribbean, developing expertise in agent supervision and customer service processes.
Interpreter
English-Spanish interpretation focused on the health, insurance, and immigration markets.
Paralegal
Short-term contractor supporting immigration cases by preparing and organizing files for forms I-130, I-485, I-589, N-400, EOIR-42B, and I-551 stamps, as well as assisting with Real ID applications for U.S. citizens.
Legal Assistant III
Short-term consultant focused on intellectual property law, commercial procedural law, and legal translations under the Guatemalan legal framework.
Junior Paralegal
Short-term consultant focused on e-Discovery of medical records for personal injury cases in Louisiana, USA.
Mid Paralegal
Short-term consultant for pre-court proceedings in personal injury cases, focusing on settlement processes, including investigation, legal document drafting, and negotiation, in the state of Texas, USA.
Operations Analyst
Agent, Subject Matter Expert, Sales Auditor and Quality Analyst for the Lenovo computer brand.
Legal Assistant
Legal representation, advice on compliance with legal and tax obligations.
Customer Service Representative
Customer service representative answering calls for a mobile phone company in the US.
Customer Service Representative
Customer service representative answering calls and chats for Walmart USA.