Mario

Call Center & Customer Service Specialist with 7+ years of experience

Video resume

Virtual Rep./Assistance

Call Center exp. Tech Support, Customer Serv.,Sales, legal Assistance and Profesional answering Serv.nn

Contact

Silao, Guanajuato, Mexico

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer ServiceAdvanced

Handled customer inquiries and support across diverse sectors including tech, legal, and sales, ensuring customer satisfaction.

Technical SupportIntermediate

Provided technical assistance for various products and services, troubleshooting issues and guiding users effectively.

SalesIntermediate

Engaged customers to promote products and services, contributing to sales objectives through persuasive communication.

Legal AssistanceBeginner

Supported legal service providers by managing inquiries and documentation, gaining initial experience in legal support roles.

Summary

Experienced in providing diverse call center services including customer support, technical assistance, sales, and legal help, with a multicultural background and adaptability.

Key Achievements

Gained extensive experience in technical support, customer service, sales, legal assistance, and professional answering services
Relocated from Chicago to Mexico in 2016, demonstrating adaptability and cultural competence
Provided comprehensive call center services across multiple industries, honing communication and problem-solving skills

Skills

Customer ServiceTechnical SupportSalesLegal Assistance

Published on CazVid - Jul 3, 2025

Contact Mario