Mario - Dispatcher with 3+ years in customer service

Panamá, Panamá, PanamáRemoteen

Achieved top performance within 6 months at a major US department store

Managed challenging customer interactions effectively

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service agent with over three years of managing challenging interactions and maintaining high performance standards.

Customer ServiceAdvanced

Handled difficult customer situations effectively, ensuring satisfaction and loyalty.

CommunicationAdvanced

Provided clear and effective communication with customers, maintaining professionalism.

Problem SolvingIntermediate

Addressed customer issues promptly and efficiently to resolve conflicts.

Time ManagementIntermediate

Managed multiple customer interactions efficiently within deadlines.