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Bilingual Customer Support Specialist with 5+ years of service experience
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Competencies
Delivered customer support across technical, billing, and sales domains in bilingual environments.
Conducted training sessions for energy-saving programs and onboarding at Kleen Solutions.
Fluent in English and Spanish, enabling effective communication in diverse roles.
Performed remote medical interpretation, facilitating bilingual communication in healthcare settings.
Proficient in Microsoft Office Suite, organization, and problem solving in support roles.
Education
Languages
Summary
Experienced in customer service, technical support, and medical interpretation with proficiency in English and Spanish.
Key Achievements
- Provided technical support for Comcast internet and cable, handling billing and sales inquiries at Teleperformance.
- Trained colleagues on the Socalgas energy-saving program at Kleen Solutions.
- Performed remote video medical interpretation in English and Spanish at Datamark and AMN.
Experience
Bilingual agent
Comcast internet and cable tech support, Customer service, Billing, Sales
Trainer
Socalgas saving energy program, trainer of the project.
Bilingual agent
Xfinity mobile sales.
Interpreter
Remote video medical interpreter English-Spanish.
Interpreter
Remote video medical interpreter English-Spanish.