Customer Service & Sales Representative with 21 years of experience
Provided service to clients through calls, ensuring a pleasant experience and resolving issues.
Engaged in lead generation activities and communicated product/service value to clients.
Verified customer and client data as part of call center responsibilities.
Communicated effectively with clients, demonstrating clarity and professionalism.
Quickly adapted to varied roles within the call center environment and learned new tasks efficiently.
Experienced call center professional with over two decades in customer service, sales, and data verification, committed to providing excellent client experiences and continuous skill development.