Jessica - Customer Service Professional with 6 years of experience in client engagement

Ciudad Juárez, Chihuahua, Mexicoen

Consistently met or exceeded daily and weekly appointment-setting goals at Gameday Men's Health

Optimized appointment scheduling and client follow-up processes to ensure smooth patient flow

Published on CazVidVideo interview available

Summary

Dedicated professional with 6 years of experience in client engagement, appointment management, and administrative support, looking to leverage strong communication skills in a dynamic environment.

Video Resume

Key Achievements

Provided comprehensive client support, including information dissemination and objection handling

Skills

Customer ServiceAvanzado

Delivered professional and courteous service via phone, email, and text, focusing on client satisfaction.

Appointment SchedulingAvanzado

Managed and coordinated appointment calendars, including confirming, rescheduling, and following up with clients.

CRM SoftwareIntermedio

Utilized CRM platforms like Salesforce and HubSpot to maintain accurate client records and interactions.

Microsoft Office SuiteAvanzado

Proficient in Word, Excel, and Outlook for documentation, scheduling, and communication tasks.

Administrative Skills

Experience

SL Appointment Setter

Gameday Men&#x27;s Health

Jan 2025 - Jul 2025

Contacted potential and existing clients to schedule appointments for men&#x27;s health consultations and treatments, Provided detailed information about services offered, including wellness programs and treatments, Managed appointment calendars, confirming and rescheduling as needed to...